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Shipping Policy

Effective Date: June 2026 Entity: Yali’s Learning Center LLC Website: www.YalisLearningCenter.com

Yali’s Learning Center LLC (“we,” “us,” “our”) provides digital educational services and, in the near future, will offer physical printed booklets fulfilled through third‑party printing and shipping partners integrated with Wix. This Shipping Policy explains how shipping, delivery, and fulfillment will be handled once physical products become available.

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1. Current Status — No Physical Shipping

At this time, all services offered by Yali’s Learning Center are digital and delivered electronically. This includes:

  • USMLE Step 1 & Step 2 CK tutoring

  • Personalized study calendars

  • Digital learning materials

  • Virtual 1‑on‑1 sessions

Because no physical goods are currently sold, no shipping or delivery services apply at this time.

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2. Future Physical Products

In the near future, Yali’s Learning Center will offer printed high‑yield booklets and other physical study materials. These products will be:

  • printed

  • packaged

  • and shipped

by a third‑party printing and fulfillment company partnered with Wix.

Once physical products become available, the following terms will apply.

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3. Fulfillment & Shipping Process

When physical booklets launch, all orders will be:

  • processed through our website

  • printed and fulfilled by a third‑party provider

  • shipped directly to the address you provide at checkout

We do not personally print, package, or ship physical items.

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4. Shipping Rates

Shipping rates will be:

  • automatically calculated at checkout

  • based on product weight, destination, and carrier rates

  • displayed before payment is completed

Shipping fees are non‑refundable once an order is placed.

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5. Processing Times

Processing times may vary depending on the printing partner’s workload and production schedule.

Estimated processing times (subject to change):

  • Printing: 3–7 business days

  • Packaging & handoff to carrier: 1–3 business days

Processing times do not include shipping transit time.

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6. Shipping Times

Shipping times depend on:

  • destination

  • carrier

  • selected shipping method

Estimated delivery windows will be shown at checkout. Once the package is handed to the carrier, delivery time is outside our control.

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7. Order Tracking

When available, tracking information will be emailed to you once your order ships. Tracking availability depends on the carrier and fulfillment partner.

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8. Incorrect or Incomplete Addresses

You are responsible for providing accurate shipping information.

We are not responsible for:

  • delays caused by incorrect addresses

  • lost packages due to address errors

  • additional fees for re‑shipping

If an order is returned due to an incorrect address, additional shipping fees may apply.

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9. Lost, Damaged, or Delayed Packages

Because physical products are fulfilled and shipped by a third‑party provider:

  • We are not liable for lost, stolen, delayed, or damaged packages once they are in the carrier’s possession.

  • Claims for damaged or missing items must be submitted directly to the carrier or fulfillment partner.

  • We will assist you in the process when possible, but we cannot guarantee reimbursement.

 

10. Returns & Refunds for Physical Products

All physical booklet sales are final unless:

  • the product arrives damaged

  • the product is defective

  • the wrong item was shipped

In such cases, you must notify us within 7 days of delivery with:

  • your order number

  • photos of the issue

  • a description of the problem

We will coordinate with the fulfillment partner to determine eligibility for replacement.

Refunds for physical products are not guaranteed and depend on the policies of the third‑party provider.

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11. International Shipping

International shipping may be available depending on the fulfillment partner’s capabilities.

Buyers are responsible for:

  • customs fees

  • import taxes

  • duties

  • delays caused by customs processing

These charges are not included in product or shipping prices.

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12. Changes to This Policy

This Shipping Policy may be updated at any time. Changes will be posted on this page with a revised effective date.

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13. Contact Information

For questions about shipping, fulfillment, or future physical products, please contact:

Yali’s Learning Center LLC Kingsville, Maryland, USA Email: YalisLearningCenter@gmail.com Phone: 410‑805‑4690

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